Following extensive reorganisation of the practice layout, installation of air management equipment and adoption of the latest technology, fitting of high level personal protective equipment and extensive training we are very pleased to be able to offer our patients a full level of care and service once again.
In addition to the above changes that we have made to the practice to keep you and us safe, we ask that you also kindly follow some new procedures before, during and after your visit to us:
Before you arrive at the practice, we will ask you to:
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Complete a pre-appointment screening process
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Thoroughly brush your teeth just before arrival
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Wash your hands for 20 seconds before leaving your home
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Ideally, you should also put on your face covering before leaving home
When at the practice, we will ask you to:
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Arrive for your appointment at the correct time, not too early
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Arrive alone or with one other person who may be a carer or parent
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Wear a face covering – ideally, either a new disposable mask or freshly laundered reusable mask. Do not touch or remove this until asked to do so when in the surgery.
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Use hand sanitizer when you arrive
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Allow us to take your temperature
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Complete a COVID-19 screening questionnaire
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Follow staff instructions at all times, adhere to notices on display
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Follow our one-way system through reception into the waiting room
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Keep at least 2 metres distance from other people at all times
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The chairs in the waiting room are 3 metres apart. If these are taken, we may ask you to kindly wait outside.
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Try to avoid touching any surfaces, staff will open any doors for you
On leaving the practice at the end of your appointment:
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We will try to minimise the time that you spend at the practice and interaction with other people
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We may make your following appointments in the surgery
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We may ask you to call the practice to make a further appointment and to make payment
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If the reception area is quiet, we may request that you follow the one-way system back to reception to make further appointments and to pay.
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Cashless, contactless payments are preferred.
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Follow the one ways system through the waiting room and out through the French doors.
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Clean your hands once again on leaving the practice
We are available 7-days a week regarding any dental problems or concerns you may have.
You can telephone the practice on 01305 263492 or email us directly on info@thegardensdental.co.uk
We look forward to seeing you again and are happy to answer any questions you may have about the steps we are implementing to keep you, and every patient, safe in our practice.
